Return & Refund Policy

At SARGI, we carefully inspect our products before dispatch to ensure quality. Please read our Return & Refund Policy before placing your order.

1. No Return or Refund

SARGI does not accept returns or offer refunds for products delivered in good condition. Returns or refunds are not accepted for change of mind, incorrect size selection, colour preferences, or other personal reasons.

2. Damaged or Defective Products

If you receive a damaged or defective product, you must report the issue within 24 hours of delivery.

To be eligible for a return and refund, you must provide:

  • A complete, unedited unboxing video showing the original package being opened and the damage or defect clearly.
  • Clear photographs showing the damage or defect.
  • Your order number and relevant order details.

Claims without valid proof of damage or defect will not be eligible for a return or refund.

3. Return Conditions

Once your claim is reviewed and approved by our team, you must return the damaged or defective product to us in the same condition in which it was received, along with its original packaging and included items.

The refund will be processed only after we receive the returned product and verify the reported damage or defect.

4. Refund Processing Time

After receiving and verifying the returned product, the approved refund will be processed within 3–5 business days. The time taken for the amount to reflect in your original payment method may depend on your bank or payment provider.

5. Important Conditions

  • Products without valid proof of damage or defect are not eligible for a refund.
  • Issues should be reported within 24 hours of delivery, subject to applicable consumer protection laws.
  • The returned product must be in the same condition in which it was received.
  • All claims are subject to verification by our team.

6. Contact Us

For damaged or defective products, please contact SARGI customer support within 24 hours of delivery with your order number, unboxing video, and clear photographs.

Thank you for shopping with SARGI.

Nothing in this policy limits any rights or remedies available to customers under applicable consumer protection laws.